Holistic support that creates real impact

Discover the value on investment supporting your employees through loss, grief, and other major life events.

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Trusted by industry leaders
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A comprehensive APPROACH TO EMPLOYEE support

The missing piece in your benefits suite

1
Personalized guidance at every step

From planning ahead with an estate plan to navigating loss, Empathy delivers a personalized experience that combines compassionate technology with human-centered support.

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Lead the way in workforce support

Empathy helps organizations build trust and connection with employees by supporting them through their toughest transitions—strengthening loyalty, retention, and long-term commitment.

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Empower managers with confidence

Empathy’s Mindful Manager Toolkit empowers people managers to respond with confidence and foster a culture of support when the impacts of hardship inevitably follow employees to work.

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Seamless fit with your offerings

Empathy complements your existing benefits strategy by activating support during high-stakes, high-impact moments. Help connect employees to the right resources when urgency is greatest.

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Deliver scalable support to your workforce in three simple steps

Discover Your VOI

Input your company details and get a personalized estimate of the impact Empathy can create for your business

Launch with ease

Schedule a quick call to implement Empathy for your workforce—our team walks you through the simple setup

Bring care to your team

Go live and provide your employees with the care they deserve, while driving measurable results for your business

The value of supporting your people

Here's how Empathy's care platform could impact an organization like testcomp.

Organizations of your size typically need a tailored plan to maximize VOI. Let’s work together to design the right solution.

Return on Investment

Value of Investment

2X

For every $1 invested in compassionate care

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How Empathy creates value for employers

On average saved per employee after utilizing Empathy

3 PTO Days

3 Days

Employees no longer need to take due to utilizing Empathy

$3,842

Saved per employee due to increased workforce productivity

How Empathy creates value for employees

212

Number of hours on average saved for each family

$3,611

The amount saved on average per employee

92%

Report feeling better after using Empathy

Personal plan summary

Your Plan Summary

Empathy partners with employers to ensure that employees and their families are totally supported during this difficult time

Empathy Complate Plan

$ 6000 [Flat Annual Cost]

$ 8000 [Flat Annual Cost]

Services included in your plan

Loss support for employees & depenents

Compassionate support extended to pet loss

Unlimited access to extensive resources, tailored checklists, and guidance on the challenges of loss

Anticipatory loss

Manager toolkit

Empathy LifeVaultTM - legacy planning

Custom workplace trainings

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Ready to create lasting value through care?

See how Empathy's platform transforms difficult moments into opportunities to strengthen your workforce and culture.

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Frequently Asked Questions

How is Empathy different from an EAP?

EAPs are designed to cover a wide range of employee needs, usually with short-term counseling and referral services. Empathy focuses on grief and loss, support, caregiving, and end-of-life planning. We combine 24/7 access to trained Care Managers who help navigate complex tasks like probate, account closures, and estate planning. Empathy complements, rather than replaces, an EAP offering specialized depth when employees need it most.

How quickly can employees get support?

Employees and their families can connect with Empathy immediately through the app or by speaking directly with a Care Manager, available 24/7. Users can reach our 24/7 chat support in under 3 minutes. The first assessment call with a dedicated Care manager is 2 - 4 days on average, and chat+email is also available. Each Care Manager supports 56 families monthly, ensuring responsiveness and individualized care.

Who is eligible to use Empathy? Are there usage limits?

Coverage includes employees and up to 5 family members. Support is unlimited; employees can access our services as often as they need, without restrictions or hidden fees.

How is employee information kept safe and private?

All data is protected with enterprise-grade encryption and strict privacy controls. Empathy is SOC 2 compliant; information is never shared with employers or third parties without consent. Safeguarding sensitive information is one of our highest priorities. We store and transmit data using bank-level 256-bit encryption and protect accounts with two-factor authentication and a personal PIN. Families can trust that their information remains secure and private at all times.